UNDERTAKING LETTER, UAE
Undertaking Letter Notarisation Dubai
An undertaking letter is a formal written promise to do, or not do, something, often asked for by a bank, an authority or a counterparty as a condition of a transaction. Our in-house notary public notarises it at our Business Bay office, online or at your home.
In-house notary public at our Business Bay office. Online and home visit notary services across the UAE.
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In-house notary public
We notarise your undertaking at our Business Bay office
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Checked against what was asked for
Matched to the bank, authority or counterparty’s own wording where given
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English and Arabic checked
Both texts checked side by side, where the letter is bilingual
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We quote after reading
The fee depends on the length and complexity of the promise
What an undertaking letter is
An undertaking letter is a signed, formal promise, that you will do something, that you will not do something, or that something is true and will remain true. A bank may ask for one before releasing funds, an authority before approving a request, a counterparty before completing a deal. It is not the same as a contract between two parties negotiating terms, it is usually one party putting their commitment in writing because someone else has asked for it. Notarising it adds a dated, notarised record that the promise was made, in that wording, by that person or company.
Common reasons for an undertaking letter
A condition set by a bank
A repayment undertaking, or a promise tied to an account or facility.
A condition set by an authority
A compliance undertaking requested before an approval is granted.
A condition in a transaction
A promise to a counterparty, to complete an action or not to act in a certain way.
A personal undertaking
A written promise between individuals, where one side wants it in writing.
What the letter must contain
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Who is promising, and to whom
Full names, and company details where either side is a business.
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The exact promise
What will, or will not, be done, stated precisely, not in general terms.
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Any timeframe or condition
By when, or on what condition, the promise applies.
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A reference to what was requested
The bank, authority or counterparty’s own wording, where they gave one.
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Signature of the person making the promise
Or an authorised signatory, with proof of authority to sign.
Getting the scope right
An undertaking letter only works if it says exactly what the receiving party asked for. A vague promise, “we will comply where reasonable”, is often rejected outright. Send us what the bank, authority or counterparty actually requested, and we draft or check the wording against it before you sign, so it is accepted the first time.
How your undertaking letter is notarised
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Contact us
Send a WhatsApp message or book online.
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Share the request
What the bank, authority or counterparty asked for, and any wording they gave you.
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Identity check
We check the identity of whoever signs the undertaking.
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Get your notarised letter
Collect it at the visit, or ask for a digital copy and delivery.
What it costs
| Document | Fee | What you need |
|---|---|---|
| Undertaking letter | We quote after reading the document | The exact promise, any request it answers, ID or passport |
| Drafting the letter | We quote after reading the document | A note of what was asked for and by whom |
Fees may vary with the document; we confirm the figure before you sign.
What to bring
Passport or Emirates ID for whoever signs, any letter or request from the bank, authority or counterparty, and a clear statement of exactly what you are promising.
Undertaking letter
Undertaking letter
A promise to do, or not do, something, usually because someone else asked for it in writing.
Legal notice
Legal notice
A formal demand or notice to another party, rather than a promise. See legal notice.
What decides whether it is accepted
The receiving bank, authority or counterparty usually has specific wording or conditions in mind. An undertaking that answers those precisely is accepted far more often than one written in general terms and hoped to fit. Send us the request itself where you have it, not just a summary.
- Match the wording to what was requested
- State the promise precisely, not in general terms
- Confirm who has authority to sign for a company
Who signs, and what we check
The person or company making the promise
An authorised signatory, where a company is promising
Passport or Emirates ID for whoever signs
The letter, read through before you sign
Any request or template from the receiving party
Both language versions, where the letter is bilingual
Where an undertaking letter is refused
We do not notarise a letter that is too vague to mean anything, that promises something unlawful, or that a company signatory has no proof of authority to sign. We read the letter and check who is signing before you put your name to it.
Common problems, and the fix
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The promise is too vague
Fix: state exactly what will or will not be done, with a date or condition.
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It does not match what was requested
Fix: send us the bank or authority’s own wording before we draft it.
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A company signatory has no proof of authority
Fix: bring a board resolution or power of attorney confirming who may sign.
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The two language versions differ
Fix: correct both texts together before signing.
After notarisation
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The letter goes to the receiving party
The bank, authority or counterparty who asked for it.
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You keep the notarised copy
As your dated record of the promise you made.
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You keep track of the timeframe
Where the undertaking has a date or condition attached.
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You keep it with your file
In case it is asked for again later.
If an attorney is signing for someone else
An undertaking is sometimes signed by an attorney holding a valid power of attorney, rather than the person themselves.
Send us what was requested. We draft or check the wording before you sign.
Documents we notarise are presented to authorities, free zones and banks across the UAE.
Related documents
Three ways to get it notarised
Questions about undertaking letters
Can you draft the letter for me?
Yes. Send us what was requested and we quote after reading it.
Is an undertaking letter the same as a contract?
No. It is usually one party’s written promise, often required as a condition rather than negotiated between two sides.
Does the letter need to match a specific template?
Where the bank or authority gave one, yes, we check the wording against it.
Can a company sign an undertaking letter?
Yes, through an authorised signatory, with proof of authority to sign.
What happens if the promise is not kept?
That is a legal question for the receiving party and your lawyer. We keep your notarised copy as the record.
Does the letter need to be bilingual?
Often, where the receiving party relies on the Arabic text. We check both versions against each other.
What clients say
Reviews from our Google Business Profile, published as written.
Had experience of getting some of my documents attested from the firm. Service was top notch. Mr. Ali explained everything in detail and was of great assistance. I would recommend firm for any legal assistance or document attestation.Highly Recommended and Excellent Service. I had to do notarization for some documents and Miss Razan assisted us greatly with exceptional professionalism and courtesy. I extend my utmost commendation for the exemplary quality of service provided.I needed statutory declaration for new Zealand notarized. They did for me online since I was based in Abu Dhabi. Thanks for your service.Excellent service from notary services Dubai. They are instant replying agency. Others take long hours to reply for simple questions. Highly recommended for notaries in DubaiGreat and speedy service for getting the NOC to sponsor my child. Big thanks to Ali for handling everything smoothly and on time!Excellent notary service! Everything was handled smoothly and professionally. They even agreed to schedule a call at a time that worked best for us, which was outside their usual practice, a real sign of their flexibility and client focus. Top professionals, willing to go above and beyond. Highly recommendedI contact this office for a notary today on Sunday they processed my notary and I got my documents today onlineI am 100 percent satisfied with their true copy attestation highly recommendLovely staff professional work nice knowledge highly recommendedReviews published on our Google Business Profile and verified by Trustindex. Shown as written.
We have it.
Your reference is . Quote it if you call.
We reply by email within 30 minutes.
What the reply will contain: whether the document is fit for what you need it to do, what would have to change, who would need to attend, and what it would cost.
What has not happened: nothing is booked, nothing is filed, no retainer exists, and this is not legal advice.
Where to find us
Address
Empire Heights Tower B, Fountain Street, Business Bay, Dubai
Hours
Office and calls: Monday to Friday, 9:00 am to 6:00 pm, Dubai time. WhatsApp: 24/7, reply within 10 minutes. Email: 24/7, reply within 30 minutes.
Phone
+971 56 282 2994
info@dubainotaryservices.ae
Get your undertaking letter notarised
Send us what was requested and the exact promise you are making. We draft or check the wording and quote the fee before you sign.